Support that never sleeps. Handles tier-1 tickets, escalates complex issues, and tracks customer satisfaction — around the clock.
Connect your support channels. The agent resolves common tickets, escalates edge cases, and maintains your knowledge base — automatically.
Handles tier-1 support tickets using your knowledge base. Drafts accurate responses matching your brand voice and tone.
Detects complex, emotional, or VIP tickets and routes them to human agents with full context summary attached.
Learns from resolved tickets. Suggests new FAQ entries, identifies knowledge gaps, and keeps articles updated.
Monitors customer satisfaction through sentiment analysis and survey responses. Flags declining trends early.
50+ pre-built response templates for common scenarios. Auto-selects the best template based on ticket content.
Live metrics: open tickets, avg resolution time, CSAT score, escalation rate, busiest hours. Weekly digest reports.
Run one file. Answer 3 questions. Agent is live.
Point the agent at your support inbox or ticketing system. It monitors, categorizes, and handles incoming tickets automatically.
Review resolved tickets, manage escalations, update the knowledge base, and track satisfaction metrics from one screen.
Run python agent.py status for queue overview, or python agent.py resolve ticket-123 to handle a specific ticket.
One-time purchase. No subscription. Runs on your infrastructure. 30-day money-back guarantee.
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